Common Questions
- How long do car glass replacements take?
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If you use our mobile service, we’ll visit the location you give us between 8 AM and 5 PM on the agreed-upon date.
You’ll receive a phone-call thirty minutes before we are due to arrive. Our professionals typically need an hour (usually less) to perform the windscreen replacement.
Please note; the car must be left motionless for at least half an hour after the glass replacement is complete in order for the parts to settle correctly.
- Can I replace my windscreen using insurance?
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The total cost of a windscreen depends on your vehicles make, year of production and any equipment or features that directly interact with your car’s glass. It is essential that you know all these details about your vehicle when you contact us so that our technicians can bring along the correct glass type and calibration tools.
- Can a windscreen chip/crack/dent be repaired?
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A chip can be repaired if it’s less than a pound sterling coin and at least 5 cm away from the side of the windscreen. If you’re unsure about whether your window can be restored, please contact us where we’ll administer a free evaluation of your windscreen. Or you can send us an image on our booking form below or via email.
Please note that we cannot do a simple repair if any of the following situations occur:
- We cannot repair chips more extensive than a £2 coin and cracks more prominent than 6 cm long.
- If the location of the damage is less than 5cm away from the frame-pane side.
- The chip or dent is within the field of the driver’s field of vision.
- If any damage is found on the inside of your vehicle’s windscreen.
In these cases, we will have to do a complete windscreen replacement instead of a repair.
- What causes cracks to spread in windscreens?
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The most typical reason for a growing crack is a temperature change. If you damage your windscreen, it’s essential to get it repaired as soon as possible, as time is a factor in fixing it.
Cracks also spread faster concerning their position and worsen with any exposure to jarring or bumping the car along rough roads. Any pressure on the interior of the windscreen, especially near the damage site, will cause it to develop further and faster.
A contaminated crack (one filled with liquid or dirt) is liable to spread. Clean it up, and then place a clear sticker or tape over the scratch to keep it waterproof and clear until it can be repaired or replaced.
- What happens if I drive with a cracked windscreen?
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You could get into severe trouble with the law, resulting in a 500 pound fine, three penalty points on your license, or even both – depending on the judgement of the law enforcer, and how extensive the damage could be regarding your windscreen and how much of your vision is obscured.
You are also putting yourself and everyone near you on the road in needless danger. Your vision – and the structural integrity of your car – is compromised and reduces your odds of being able to get from point A to B safely and without loss of limb or life.
If your windscreen gets cracked in any way, it is your duty to get it repaired as soon as possible or face the moral, ethical and UK law consequences to your choices and actions.